by Hels » Thu Jun 15, 2017 2:11 pm
I had that problem for 3 collections in a row! I called them and they suggested that perhaps a neighbor had taken them by mistake - but I had actually watched them from the window that morning and none were left. They were very apologetic and within half an hour they came by and left me a dozen or so bags in case we are ever missed again. Best just giving them a quick ring - very accommodating.